Actually the name Real Support says enough about the method. Real Support deals with projects and management. Preferably directly from the shop floor. Real Support eagerly rolls its sleeves up and enthusiastically pays attention directly to the end user of the system. Real Support finds it important to make sure that the end user can work with that functionality and understands the added value to this. Because of the operated method Real Support is directly capable to translate the available theoretical designs and policy starting point into practice. Real Support does not only work from its own expertise. The end users know the company processes best. Therefore Real Support uses the knowledge and skill in its guidance, which is present in considerable measure in the organisations. The succession of the implementation strongly depends on the end users. Therefore Real Support makes a success of the implementation with them.